COVID - 19 Best Practices

The health and safety of our guests, our employees, and the community is our top priority so we have put the following special measures in place:  


  • Face coverings are required: Statewide in all public spaces because they are effective in slowing the spread of COVID-19, and businesses are prohibited from allowing customers to enter without face coverings.  (For more information you can follow this link to the Washington State Coronavirus Response website).  Disposable masks are available at check-in for $1 each if you do not have your own.

    •    Acceptable forms of face coverings
            In accordance with current CDC guidance, face coverings must be a well-secured cloth or mask that fits snugly against the face, covers an individual's nose and mouth, and is secured under the chin.
        Unacceptable face coverings
            Those with holes in the covering, including those with exhalation valves or those made solely of materials like mesh or lace fabrics.  Those that cannot be secured under the chin, including bandanas and face shields. (Face Shields may be worn in addition to face coverings, but not in place of face coverings.  Neck gaiters may be worn as face coverings so long as they cover the nose and mouth and are secured under the chin.)
      Young children under the age of 2.

    • If you are unable to wear a face covering for any reason (even a verifiable medical condition), we regret that we are unable to provide admittance to our tours or facilities (including our ticket office), due to the safety risk of asymptomatic COVID-19 transmission by guests without face coverings.  In other words, because of public health guidance recognizing the important role of face coverings in preventing the transmission of COVID-19, Beneath The Streets will deny admittance to our tours and facilities for any guest who is unable to wear a mask even if the guest has a verifiable medical condition that prevents them from wearing a mask

**Younger children (pre-school or early elementary aged) may be unable to wear a mask properly, particularly for an extended period of time.  We urge you to consider this and not purchase tickets if this will be an issue for your child(ren).

  • Social Distancing: The maximum size of your group will be 15 persons and we have altered our tour route so folks will be able to social distance along the route.  Your guide will also be wearing a face mask.

  • Stringent Cleaning: High touch surfaces such as handrails, door knobs, and bathrooms are sanitized with CDC approved cleaners between each tour.

  • Wellness Checks: Our employees receive daily wellness checks and we have a paid Stay-At-Home policy for employees who experience symptoms.